Privacy Policy

At Infinity Freight, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect We collect information from you when you visit our website, use our services, or contact us directly. This may include:

Personal Information: Name, email address, phone number, company name, billing information, and shipping details.
Usage Information: IP address, browser type, operating system, pages visited, and time spent on the website.
Transaction Information: Information regarding freight services, payment details, shipment status, and related transactions.

2. How We Use Your Information We use the information we collect for the following purposes:

To provide and manage our freight forwarding services.
To communicate with you regarding bookings, shipments, and customer support.
To process transactions and ensure the smooth operation of our services.
To improve our website and services based on user feedback and analytics.
To comply with legal obligations and protect our business interests.

3. Data Protection and Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your data with:

Trusted third-party service providers (e.g., payment processors, shipping carriers) to facilitate the delivery of our services.
Authorities or legal entities if required by law, or to protect our rights, privacy, and safety of our customers.

5. Cookies Our website uses cookies to enhance your experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that help us track your preferences and usage patterns. You can control cookies through your browser settings, but disabling them may impact your experience on our website.

6. Your Rights You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal information.
Opt out of receiving promotional communications at any time.

To exercise these rights, please contact us using the details below.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

8. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the updated policy will be effective as of the date of posting.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

Infinity Freight Ltd, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
+44-208-145-1234 - info@infinityfreight.co.uk

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Effective Date: 01.01.2025